Underwear and inserts/pads for women
Discover our underwear and inserts to stay dry, clean and protected day and night.
Find answers to our most frequently asked questions.
We are here to help
How does a subscription work?
Subscriptions are automatically extended according to the delivery interval you selected and the products are automatically supplied by the store after every successful extension.
For example, if you have taken a monthly subscription, the amount will automatically be debited from your credit card every month and you will receive the products delivered to your home every month, without having to order yourself!
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription for any time in the customer portal, as can be seen in the screenshot below. The only time when the subscription cannot be canceled is when you have started a subscription for which a certain number of payments are required before you can cancel it.
The customer portal is accessible through themagic link that you have received in the e-mail you received When you have placed a first order for a subscription in the store. You also have access to your subscriptions if you create an account in your shop.
When will I get my package?
We ship the test packages with PostNL. These normally arrive at you within 2-3 days.